I had planned on giving a rather detailed, painfully frustrating experience that I had with Sears and a Futon Purchase. There's too much to post here. I won't be doing any more online purchasing with them again though. After I cancelled the entire order I started looking for a store that I could visit. A store that I could leave with my futon. When found Right Futons, Immediately I noticed that I should have started here first. The Futons I was seeing in the Strata Frames section was EXACTLY what I was looking for. So I placed a call and got Amanda on the other line. I can honestly say that she took care of me in the manner that a vendor should. We talked styles, colors, and prices. Before the call was over I knew what I wanted. The following day I had planned to drive over and make my purchase. I had to leave later in the afternoon to head over though. That meant that I’d be dealing with the Afternoon Houston Traffic. To make matters worse, my GPS stopped working. Amanda knew the area well enough to know exactly where we were when I called and walked us in turn by turn. She was also gracious enough to keep her doors open a bit later than scheduled because she knew we were traveling in wouldn’t make there before the end of business. Once there my wife and I were able to See, Touch, and Experience the Futon that we were purchasing. Amanda made sure to demonstrate how to use it and answered every question we had. I was very pleased with our experience. After dealing with the traffic going home I unboxed everything, did my inventory, and carried everything up to the office and started putting it all together. In less than an hour I had exactly what I was looking for prior to going to Sears. There is NO WAY Sears can touch what I have now, and there is NO WAY I’ll be doing anymore online ordering through them either. Do I recommend Right Futon? Hands Down…Yes! Will I recommend them to my friends and Family? Yes! Will I buy from them again? Yes! Thanks Amanda!

Dave Burkett 10/4/2015